Privacy Policy
Notes Drive is an educational platform that provides free and paid study materials such as handwritten notes, books, typed notes, question banks, MCQs, mind maps, revision notes, school projects, and other learning resources. This Privacy Policy explains how Notes Drive collects, uses, stores, and protects user information across our website, mobile app, and related services.
Our main website is https://notesdrive.com. This policy also applies to our mobile app, Notes Drive AI services, and related subdomains such as https://ai.notesdrive.com
Information We Collect
We may collect the following information from users:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Login and authentication details
- Order and payment status
- Download history
- Product reviews and comments
- Study topics, prompts, and generated content used in Notes Drive AI
- Device, browser, IP address, and usage information
How We Use Your Information
We use your information to:
- Create and manage your account
- Verify login using OTP or password
- Process orders and payments
- Provide access to purchased digital downloads
- Deliver physical products where applicable
- Show your orders, downloads, and account details
- Improve website, app, and user experience
- Provide customer support
- Generate study materials through Notes Drive AI
- Prevent fraud, misuse, copyright violations, and unauthorized access
Mobile App Data
The Notes Drive mobile app may store certain information on your device, such as login session, downloaded file status, locally downloaded PDFs, and app preferences. This helps users access their orders, downloads, and study materials more easily.
Downloaded files may be saved locally on your device. Users can delete downloaded files from the app or from their device storage.
Firebase OTP Authentication
We use Firebase Authentication for mobile number OTP login and verification. Firebase may process your phone number, device verification information, and authentication tokens to provide secure login services.
Firebase is provided by Google. You can read Google’s Privacy Policy here:
https://policies.google.com/privacy
Notes Drive AI
Notes Drive AI allows users to generate notes, question banks, answers, summaries, and PDF study materials. When you use Notes Drive AI, your entered topic, prompt, selected options, generated content, and download history may be stored to provide history, downloads, credit usage, and account features.
AI-generated content is provided for educational assistance only. Although we try to provide useful and accurate study material, AI-generated output may contain mistakes. Users should verify important information before using it for exams, assignments, or official purposes.
Payments
We use secure third-party payment gateways such as Razorpay to process payments. We do not store your card number, UPI PIN, CVV, net banking password, or sensitive payment credentials on our servers.
Payment information is processed by the payment gateway according to its own terms and privacy policy. Razorpay’s Privacy Policy can be viewed here:
https://razorpay.com/privacy/
Refunds and cancellations are governed by our Refund Policy:
https://notesdrive.com/refund-policy
Advertisements
We may show advertisements in our website and mobile app, including banner ads, interstitial ads, and rewarded ads. Rewarded ads may be used for features such as free product downloads or earning Notes Drive AI credits.
We may use Google AdMob and other advertising partners. These partners may collect device information, advertising identifiers, approximate location, IP address, and ad interaction data to show and measure ads.
Google AdMob is provided by Google. You can read Google’s Privacy Policy here:
https://policies.google.com/privacy
Cookies
Our website may use cookies to improve user experience, save login sessions, remember preferences, detect spam, and understand website usage.
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. Login cookies and session cookies may also be used for account access.
Comments and Reviews
When users leave comments or product reviews, we may collect the data shown in the comment or review form, along with IP address and browser user agent information to help detect spam and prevent misuse.
Approved comments and reviews may be visible publicly on our website or app.
Study Material and Uploaded Content
Notes Drive provides educational study material in digital and physical formats. Some content may be uploaded by users, sellers, or contributors. We review uploaded content and may remove any material that violates copyright, platform rules, or applicable laws.
Sellers and contributors must upload only content that they own or have proper rights to share or sell. Copyrighted books, notes, PDFs, or other protected material are not allowed unless the uploader has legal permission.
Seller Information
If you sell or upload study material on Notes Drive, we may collect additional information required for seller account approval, content verification, payment processing, withdrawal requests, and support.
Sellers are responsible for ensuring that their uploaded material does not violate copyright or any applicable law. Notes Drive may suspend, block, or remove seller accounts that repeatedly violate our policies.
Data Sharing
We do not sell your personal information. However, we may share necessary information with:
- Payment gateways for payment processing
- Firebase/Google for OTP authentication and app services
- Advertising partners for ad delivery and measurement
- Shipping partners for physical product delivery
- Service providers that help us operate our website, app, and AI services
- Legal authorities if required by law
Data Security
We take reasonable steps to protect user data from unauthorized access, misuse, loss, or disclosure. However, no online platform, website, app, or internet-based service can be guaranteed to be 100% secure.
Data Retention
We may retain account information, order history, download history, comments, reviews, AI history, and transaction-related records as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud.
Your Rights
Users may request access, correction, or deletion of their personal information, subject to legal, security, and business requirements.
You can contact us if you want to update or delete your account information.
Children and Students
Notes Drive is an educational platform used by students. Users under the legal age of consent should use our website, app, and services with permission and supervision from a parent or guardian.
Embedded Content and Third-Party Links
Our website or app may contain links, embedded videos, images, PDFs, or content from third-party websites. Third-party websites may collect data according to their own privacy policies. Notes Drive is not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Users are advised to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, your data, orders, downloads, or account, you can contact us:
- Website: https://notesdrive.com
- Contact Page: https://notesdrive.com/contact-us
- WhatsApp Support: +91 7668922837